You have the right to cancel the contract with us within 30 days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you can contact us

(VEG.G eU 98693 Ilmenau, Tel.: +49 1575 9477 604, Email address: )

inform you about your decision to withdraw from the contract by means of a clear statement using the contact form or directly by email to .

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us or to VEG.G eU (Schortestraße 54, 98693 Ilmenau, Germany) immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods, which can normally be returned by post. We bear the costs of returning goods that cannot be returned normally by post due to their nature.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

  • To VEG.G eU, Schortestraße 54, 98693 Ilmenau, Germany,
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
    • Please enter the order number here [#BExxxxpenhouse]
  • Ordered on (*)/received on (*)
  • Your name or the name of the consumer(s) on whom the order was placed
  • Your address or the address of the consumer(s) to whom the shipment was delivered
    • Please also provide the billing address (only if the billing address is different)
  • Signature of the consumer(s) (only for paper notification)
  • Date

(*) Please delete what is not applicable.